How does CRUD Review work?

Staff captures the customer experience through a 3-question chat or voice input in the CRUD app. CRUD AI generates an authentic review, copies it to the clipboard, and shows a QR code. The customer scans it, pastes the review into Google Maps, and submits — all in under a minute.

Is the review posted by the real customer?

Yes. The customer posts the review from their own Google account. CRUD only generates the text — the posting is 100% done by the real customer, making every review authentic and compliant with Google's guidelines.

What types of businesses can use CRUD Review?

CRUD works for any service business including restaurants, cafes, salons, gyms, dental clinics, hotels, spas, pet grooming, mechanic garages, clothing outlets, cleaning services, and chiropractors.

How long does setup take?

Setup takes under 6 minutes. You can have your first review live the same day.

Back to Resources

Admin Console Guide

Overview

After logging in with OTP, the admin lands in the Admin Console. The overview shows everything needed to start and run review collection.

QR Code

Each business is provided with a unique staff QR code. Download and share it with staff, or print and place it in a staff-only area, as it is used exclusively by staff to access and start the feedback collection flow. This QR code is not intended for customers and should not be displayed in customer-facing locations. If a staff member associated with the business leaves and you need a new, unique staff QR code issued for security purposes, please contact Support for assistance.

Analytics

View: number of reviews generated and current subscription status.

Offerings

This specifies what the business offers. Offerings appear in the customer feedback questionnaire on the Staff Portal and influence how reviews are written. The admin can add, edit, or remove offerings at any time. Upload as a photo, PDF, Excel, or type directly.

Keywords

8 default keywords are assigned based on business type. These represent the customer experience you want to highlight. Keywords appear in the feedback questionnaire and influence review tone and content. You can edit or replace any keyword, but the total always stays at 8. Reviews remain natural, keywords guide the system, and it is never forced.

Menu Bar

Profile

Business and contact details, and access to Support.

Subscription

View current plan (Trial, $9.99 Intro, $29.99 Regular), status, and renewal date. Managed via App Store or Play Store with monthly auto-renewal.

Offerings Management

Add, edit, or remove offerings at any time.

QR Code Management

Download and share the staff QR code.

Logout

Sign out of the Admin Console.